A successful ceremony is the result of conducting the ceremony effectively and in accordance with established protocols and etiquette.
Mr Hafiz Mustapha, owner of CuteCarry Sdn Bhd, once held the position of Diplomatic Administrative Officer (PTD). Among his expertise during his service was conducting seminar meetings. Therefore, this module will be filled with knowledge of handling Malaysian government functions, including the ins and outs of handling functions starting from preparing administrative programs, seniority arrangements to VIP management because this has become ingrained in him.
Course Completion
1. Introduction to Protocol Practices and Social Etiquette
2. Definition of Protocol
3. Definition of Etiquette and Social
4. Past and present etiquette practices
5. Etiquette in Various Occasions
6. Importance and Knowledge of Social Etiquette and protocol
7. Rules for introducing yourself
8. Behavior and speech when accepting introductions and introducing others
Handling of Council Protocol
1. Seating arrangement
2. Preparation for the official Majilis
3. Formal, semi-formal and informal ceremonies
4. Council Administration Procedures
5. Formation of committees
6. Preparations for attending the ceremony
7. Arrival at the ceremony venue
8. Order in the ceremony
9. The ceremony ends
10. Get to know banquet equipment, its arrangement and how to use it
11. Be orderly before, during and after meals
12. Fine dining stimulation
